Q: Telephone cannot be switched on.
A: Check battery is inserted and check that it is inserted correctly.
Q1: Display is locked when the telephone is switched on.
A1: Enter the PUK to unlock the SIM.
Q2: No signal icon is displayed.
A2: There is no network connection. Move around to try to get to an area where there may be coverage. Contact your service provider.
Q3: Message to say that a function is not possible
A3: Your service provider might not provide the function in question or you may need to subscribe to that service. Contact your service provider.
Q4: The battery is discharged quickly or cannot be charged at all.
A4:
- Charge the battery for 4 hours
- Place the phone correctly in the charging unit or connect the charging unit properly. Clean contact surfaces on the mobile phone and charging unit with a soft, dry cloth.
- Try a new battery.
Q5: Failure to link to the network.
A5:
- The signal is too weak, or there may be some radio interference.
- Is the SIM card installed incorrectly or damaged? If the SIM card is damaged, please ask your service provider for a replacement.
Q6: Cannot answer a call.
A6:
- Is the bar incoming calls feature enabled?
- Is the call diverting function enabled?
Q7: How do I stop area codes scroll across the screen on the CL8400?
A7:
- Select MENU
- Select SHORT MESSAGE
- Select BROADCAST MESSAGE
- Select SERVICE STATUS
- Select OFF
Q8: How do I set the date on the CL8400 to UK format DD/MM/YYY?
- Select MENU
- Select SETTINGS
- Select PHONE
- Select CLOCK
- Select DATE FORMAT
- Select MM-DD-YYYY (this will be displayed as DD-MM-YYYY)
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