2011 - October

Q: There is a red light flashing. A: This means there was a missed call you need to delete it. In the instruction Manual page 48 shows you the steps to view and delete the missed calls: The handset must be left down Use the arrows to move into the list and…

THIS PHONE MUST ALWAYS BE PLUGGED INTO THE MAINS FOR THE AMPLIFICATION TO WORK Q: There is a buzzing noise. A: Please check to see if you need to put a filter on your ADSL phone line. You also might need to reduce the volume slightly or adjust the tone control. Q: Extra decibels…

NOT HEARING AID COMPATIBLE! PASSCODE IS 1234 Q: Which SIM card is compatible with this phone? A: Only ‘three’ network is not compatible. Q1: On phone it shows ‘Emergency calls only’. A1: There is no SIM in or Network problem you will have to contact the network provider. Q2: How do I turn the SOS…

Q: No connection between handset and base. A: You may be out of range of the base. Move closer to the base. Q1: Handset on the base does not charge. A1: Make sure the handset is placed properly on the base. When charging, the battery symbol should be shown filling up. Q2: No tone when…

Q: If there is showing FF in base of the screen. A: First try unplug it from mains and reconnect. Try it a few times if it still comes up again there must be a fault.  Q: Both handsets are saying ‘searching’. A: It must have been disconnect check the main and…

Q: Caller ID not working. A: Certain parts of UK use faster Pulse settings, which are too fast for this phone to pick up.  This is random and often intermittent.   Q1: Ring tone is different from that selected. A1: First six melodies are played as fragmented versions, 7 to 10 are barrel organ…

Q: Handset show ‘searching’ / no base. A: Must be relinked to the base unit. In the manual on page 62. If it’s a second handset, try and put this handset in the main base unit, and link it from there. Q1: Both handsets are saying ‘searching’. A1: It must have been disconnect check…

There are no FAQs available yet on this product. 

TROUBLESHOOTING GENERAL Phone does not ring Make sure the ringer setting is not switched to off. Make sure the telephone line customer is using is the telephone line supplied with the phone. Make sure that the telephone line cord is plugged in correctly and is not damaged. Connect another telephone…

There are no FAQs  available yet on this product.