2011

Q: If there is showing FF in base of the screen. A: First try unplug it from mains and reconnect. Try it a few times if it still comes up again there must be a fault.  Q: Both handsets are saying ‘searching’. A: It must have been disconnect check the main and…

There are no FAQs available yet on this product. 

Q: There is a red light flashing. A: This means there was a missed call you need to delete it. In the instruction Manual page 43 shows you the steps to view and delete the missed calls: The handset must be left down Use the arrows to move into the list and…

Q: Cannot find button to record answerphone message. A: Lift front top plastic cover.

Q: There is a red light flashing. A: This means there was a missed call you need to delete it. In the instruction Manual page 48 shows you the steps to view and delete the missed calls: The handset must be left down Use the arrows to move into the list and…

Q: No connection between handset and base. A: You may be out of range of the base. Move closer to the base. Q1: Handset on the base does not charge. A1: Make sure the handset is placed properly on the base. When charging, the battery symbol should be shown filling up. Q2: No tone when…

Q: Cannot access messages remotely using the PIN. A: Manual is incorrect (pg 56): should read “While outgoing message is playing press # then enter the remote code (default set to 123)

TROUBLESHOOTING GENERAL Phone does not ring Make sure the ringer setting is not switched to off. Make sure the telephone line customer is using is the telephone line supplied with the phone. Make sure that the telephone line cord is plugged in correctly and is not damaged. Connect another telephone…

Q: Telephone cannot be switched on. A: Check battery is inserted and check that it is inserted correctly. Q1: Display is locked when the telephone is switched on. A1: Enter the PUK to unlock the SIM. Q2: No signal icon is displayed. A2: There is no network connection.  Move around to try to get to an…

NOT HEARING AID COMPATIBLE! PASSCODE IS 1234 Q: Which SIM card is compatible with this phone? A: Only ‘three’ network is not compatible. Q1: On phone it shows ‘Emergency calls only’. A1: There is no SIM in or Network problem you will have to contact the network provider. Q2: How do I turn the SOS…